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FAQ

Get all your car selling need in one place. CarZilo is here to help you get top value for your car, truck, SUV or EV.

What is CarZilo?

CarZilo is a new, innovative and convenient way to sell your car for more. We are a licensed and insured California dealer, with over 25 years of experience, helping sellers to receive the most value for their vehicles.

Is CarZilo's cash offer free of charge?

Estimates are available cost-free to new and existing customers. Once you complete the “Sell My Car” form, we will do a phone interview and prepare a custom offer.

Why should I sell through CarZilo?

Thanks to our low overhead, we can beat Carmax and all other competitors. We will come to you, and work around your schedule, to make it more convenient for you.

How does the process work?

After we have your vehicle information, we will customize a Cash Offer. If you agree to CarZilo Cash Offer, you can bring your vehicle to one of our locations or one of our friendly team members will come to you for a final inspection and to finalize all paperwork within 15-30 minutes.

Can CarZilo beat Carmax or any competitor’s offer?

We can beat Carmax or competitor’s offer within 5 days of obtaining the offer and upon final inspection.

All information, equipments, mileage, and damages should have been disclosed properly. Upload Your Offer to start and get more for your vehicle. We may refuse purchase of some makes and models.

Is the Cash Offer I receive from CarZilo negotiable?

We do our best to provide a fair Cash Offer,  we will also beat CarMax or any other competitor’s valid offers.

Do I have to accept the CarZilo Cash Offer right away?

The Cash Offer is good for 5 days or 250 miles. As long as you bring the car to us before that time, you’re good to go. If the deadline is missed, we will re-evaluate the offer.

Will CarZilo buy vehicles with mechanical and/or body damage?

We sure do! as long as they’re drivable.

Can I Sell my financed vehicle?

You sure can! to start the process we will need your lien holder’s name and account information to obtain a payoff information before meeting.

Can I sell my leased vehicle?

Yes, we work with many leasing companies to help you pay off your lease early. However, some leasing companies will not allow CarZilo to buy out their leases early.

Currently, we are unable to buy out leases from: Acura, Ally, American Honda Finance Corporation, Ford Motor Credit, GM Financial, Infiniti Financial Services, Mercedes Benz Financial, Nissan Motor Acceptance Corp, SouthEast Toyota Finance, Tesla Lease, US Bank, or Volvo Financial Services.
If you have a lease with one of these companies, you’ll need to follow the steps below to buy out your lease and then sell to CarZilo:

This might take some time, but we’re here to help!

I have lost my vehicle's title. Can i still sell to CarZilo?

Yes, CarZilo will buy your car as long as you have a valid ID, so we can confirm your ownership.

Do I need to contact the DMV after CarZilo visit?

CarZilo will process all required DMV documents such as Release of Liability, Ownership Transfer and 262 Bill of Sale, on your behalf.

How do I get paid?

After accepting our offer, we can pay you with a company check,  ACH bank transfer or Bank Wire on the spot. Wire fee may apply.

How does CarZilo evaluate my car?

CarZilo will check multiple sources, such as KBB, NADA, local retail market and wholesale market to offer you above market value for your vehicle. Get Stated to sell your car for more.